Shipping Information
Delivery Options
All orders are subject to availability and processing times may vary during peak periods.
Processing Time: 2-5 working days (Monday-Friday) from order date, excluding weekends/bank holidays.
Shipping Services & Costs
| Service | Delivery Time | Cost |
|---|---|---|
| UK Standard | 2-5 working days | £3.99 (Free over £125) |
| UK Next Day* | 1-2 working days | £5.50 |
| EU Standard | 5-9 working days | €7.00 |
| USA Standard | 5-8 working days | $7.00 |
| USA Express | 2-5 working days | $15.00 |
| Canada Standard | 10-14 working days | CAD $25.00 |
| Rest of World | 10-14 working days | £15.99 |
*Next Day Delivery:
- Cutoff at 4PM Mon-Fri (excl. Sundays/bank holidays).
- Excludes postcodes: GY, HS, IM, JE, KW15-17, PA49, PA60-75, PA78, PH30, PH41-44, ZE2-3, BFPO, Jersey, Guernsey, Isle of Man.
Key Notes
- Tracking: Provided via email after dispatch.
- Customs: Non-UK orders may incur duties (customer responsibility).
- Extended Delivery: Pre-order items ship per advertised dates.
- Payment Methods: Credit/debit cards, PayPal, Apple/Google Pay, Klarna (UK only), gift cards.
International Support
- Currencies: USD (USA), CAD (Canada), EUR (EU), GBP (others).
- EU VAT: Included for orders shipped to EU countries (Austria, Belgium, etc.) from 29/02/2024.